Refunds & Returns

At Little Gumnut Lane, we carefully select every item to ensure it meets our quality standards. Please read our policy before making a purchase:

New Items:

• If your item arrives damaged, defective, or not as described, please contact us within 7 days of receiving your order.
• We will gladly offer a replacement or store credit once the issue is verified.
• Items must be returned in their original condition, unused, and with all tags attached.

Pre-Loved Items:

• Please note that all pre-loved items are final sale. We do not offer refunds or exchanges on secondhand goods.
• We describe pre-loved items as accurately as possible, including any signs of wear, so you know exactly what you’re purchasing.

How to Request a Return:

• Contact us at littlegumnutlane@gmail.com with your order number and photos (if applicable).
• We will guide you through the process for eligible returns of new items.

Thank you for supporting our small, mum-run boutique! Your understanding helps us continue curating special treasures for little ones and their families.